Frequently Asked Questions

Whenever you have a concern related to your skin, hair or nails, we absolutely recommend calling us at 877-231-3376 and asking us about it with us letting you know if you need to come in and be seen by our team.

This is one of our most frequently asked questions. The answer depends on your risk for skin cancer. In general, we always recommend a yearly skin examination, at a minus. As an important part of maintaining your overall health and wellness. However, for individuals at very high risk due to a personal or family history of skin cancer we may recommend you be seen more frequently.

If you have a spot or area on your skin that is constantly irritated, bleeds for no reason, or has changed in size, shape, and/or color, it needs to be examined by a dermatologist within a month. Know your body and perform regular self-exams.

Yes, we treat patients of all ages, which includes pediatric dermatology services.

Yes, we always welcome your questions. Depending on the nature of your question, a member of our office team may recommend booking an appointment to see one of our medical providers, or have one of our medical providers contact you directly to discuss you inquiry.

A dermatology physician assistant (PA) or a nurse practitioner who has trained under the supervision of a dermatologist will have extensive experience and knowledge when it comes to treating skin conditions.

Yes, you can pay your bill online using our secure online BillPay page.

Our office team can help you determine whether your appointment is covered by your insurance. We also recommend giving your insurer a call and inquiring about your specific coverage prior to your dermatology office appointment.

Copays are due at the time of service. The copay charge is assessed when we have to send a statement to collect your copay that was not paid when you came in. Each statement may generate an additional charge for unpaid copays. If you always pay your copay at the time of service, you will never see this charge.