Frequently Asked Questions

At Dermatology Specialists, our goal is to make sure all of your questions are answered. Here is a list of some of the more commonly asked questions our team gets.

Have a question? Please give us a call at 877-231-3376.

I’m not sure whether or not I should be concerned about a specific skin issue, should I come in? 

Whenever you have a concern related to your skin, hair or nails, we absolutely recommend calling us at  877-231-3376 and asking us about it with us letting you know if you need to come in and be seen by our team.

How often should I have a skin examination?

This is one of our most frequently asked questions. The answer depends on your risk for skin cancer. In general, we always recommend a yearly skin examination, at a minus. As an important part of maintaining your overall health and wellness. However, for individuals at very high risk due to a personal or family history of skin cancer we may recommend you be seen more frequently.

How do I know if a spot needs to be checked?

If you have a spot or area on your skin that is constantly irritated, bleeds for no reason, or has changed in size, shape, and/or color, it needs to be examined by a dermatologist within a month. Know your body and perform regular self-exams.

Do you treat children? 

Yes, we treat patients of all ages, which includes pediatric dermatology services.

What if I have a general question, can I call and ask your office team?

Yes, we always welcome your questions. Depending on the nature of your question, a member of our office team may recommend booking an appointment to see one of our medical providers, or have one of our medical providers contact you directly to discuss you inquiry.

Is it OK for me to see a physician assistant or nurse practitioner for my skin health?

A dermatology physician assistant (PA) or a nurse practitioner who has trained under the supervision of a dermatologist will have extensive experience and knowledge when it comes to treating skin conditions.

Can I pay my bill online?

Yes, you can pay your bill online using our secure online BillPay page.

Will my appointment be covered by my insurance company?

Our office team can help you determine whether your appointment is covered by your insurance. We also recommend giving your insurer a call and inquiring about your specific coverage prior to your dermatology office appointment.

Why do I have a copay charge on my bill?

Copays are due at the time of service. The copay charge is assessed when we have to send a statement to collect your copay that was not paid when you came in. Each statement may generate an additional charge for unpaid copays. If you always pay your copay at the time of service, you will never see this charge.