Georgia

This page is updated quarterly to share the top line results and quotes from our Patient Experience Surveys with visitors and patients. We believe that our commitment to providing our patients with a quality experience is best reflected through what our patients have to say about our team and their willingness to recommend us to a family member or friend.

 

 

Key Patient Experience Performance Indicators – 3rd Quarter, 2017

This is how our patients rated their overall satisfaction in the following areas:

1. Percentage of patients that felt the time they spent waiting to see a provider in the office or exam room was acceptable


2. Percentage of patients that felt their provider listened carefully to and addressed all of their questions


3. Percentage of patients that felt their provider explained things in a way that was easy to understand


4. Percentage of patients that felt their provider spent enough time with them during their appointment


5. Percentage of patients that were likely to refer us to a family member or friend


What Our Patients Are Saying

“I love my doctor. He’s excellent. Explained everything to me that I need to know. Now, I am going to let all of my friends and family know about how great this place is.”

Eleanor B.

“From the waiting time and the time spent with [my] provider, to their treatment and instructions, everything was awesome! Looking forward to my follow-up appointment.”

Vivian C.

“The doctor was very through and took the time to address all of my concerns. Thank you for making the visit pleasant and making me feel at ease!”

Anonymous

“Had an enjoyable visit with the most respectable staff and doctors. It was my first experience and definitely one I will share with others. Thanks!”

Rickie R.

“The doctor and his assistant were very friendly. All of my concerns were addressed and all of my questions answered.”

Jay C.

“Exactly what I was looking for. My doctor did a great job of explaining the procedure I was going to have and the importance of follow up.”

Kim F.

“I had a squamous cell removed through Mohs surgery, I felt in very confident hands with your team. They will be my team of doctors for any type of removal of any cancers in the future.”

Joanne M.

Mississippi | Alabama | Florida