Florida

This page is updated quarterly to share the top line results and quotes from our Patient Experience Surveys with visitors and patients. We believe that our commitment to providing our patients with a quality experience is best reflected through what our patients have to say about our team and their willingness to recommend us to a family member or friend.

 

 

Key Patient Experience Performance Indicators – 3rd Quarter, 2017

This is how our patients rated their overall satisfaction in the following areas:

1. Percentage of patients that felt the time they spent waiting to see a provider in the office or exam room was acceptable


2. Percentage of patients that felt their provider listened carefully to and addressed all of their questions


3. Percentage of patients that felt their provider explained things in a way that was easy to understand


4. Percentage of patients that felt their provider spent enough time with them during their appointment


5. Percentage of patients that were likely to refer us to a family member or friend


What Our Patients Are Saying

“Everyone is nice, on time and caring! For me, you can’t get much better than that!”

Michelle P.

“We live very far way, but after our first visit we decided to continue coming here because of the way we were treated and the fact that our doctor took time to listen to our concerns and explain everything.”

Kathryn M.

“I had a squamous cell removed through Mohs surgery, I felt in very confident hands with your team. They will be my team of doctors for any type of removal of any cancers in the future.”

Joanne M.

“I was welcomed with a warm smile, and all involved in treating my rather serious matter made me feel very cared about. One of the best Dr. office experiences I have ever had.”

Barbara K.

“The staff is always pleasant and my doctor very thorough. I continue recommending you to all of my friends.”

Meredith M.

“From signing in at the front desk until discharge I was treated like a VIP! You folks are absolutely wonderful.”

Karl B.

Mississippi | Alabama | Georgia |